It has become necessary to combine strengths of partners to effectively compete in today's IT industry. Trans Atlantic Systems has realized the benefits of strategic relationships in specific technology areas. These are application domains that facilitate joint marketing in specialized areas. In the recent past, several such relationships have been forged, which have started providing excellent results.
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Trans Atlantic Systems believes that:
1. Software development is not the end game
Clients develop software either to sell them as products or to use them to improve the way they do business. The development process therefore by itself has no relevance unless it achieves the business goal for which it was intended. TAS’s management recognizes this and aligns all its resources and plans towards achieving this. TAS is satisfied only if the client achieves its business goal and not when the software is accepted.
2. The relationship matters
TAS has a 100% client retention rate. TAS achieves this in two ways. Firstly, TAS only engages in assignments where it can bring value to the client and where it has the ability to do so. We have not and will not accept an assignment simply because it is offered to us. Everything that we accept, we complete successfully. Secondly, we spend considerable effort to ensure that our relationship with the client is that of a partner and not that of a vendor. We work with you and not just for you.
3. Application development outsourcing is a process
There are people who believe that that they can simply throw the requirements across the wall and the completed software would come back from the partner. TAS has learnt and professes that outsourced application development is a process in which the client needs to be actively and continuously involved. Reviews and monitoring is needed at all levels and appropriate escalation paths set to ensure that all deviations from plans and risks are identified quickly and resolved.
4. Handle communication
The single largest risk factor for application development outsourcing is the ability to handle communication between the client and the outsourcing partner. It is not only important to ensure that all communication is written and recorded for traceability but it also critical that communication in terms of progress and change control mechanisms are formalized and managed.
TAS has incorporated all its learning in this area into its industry unique tool .This tool enables smooth and productive communication between the client and TAS.
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